Effective Date: January 1, 2026
At Silsalay, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Who we are
Website: https://silsalay.com
Silsalay is an online clothing brand offering premium Pakistani Eastern wear. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our website:
- Cookies and website usage data
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party payment providers)
- Order history
- IP address and browser information
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
How We Use Your Information
Your information is used to:
- Prevent fraud and enhance website security
- Process and deliver your orders
- Provide customer support
- Improve our products and website
- Send order confirmations and shipping updates
- Respond to inquiries
- Send promotional emails (only if you choose to receive them)
Cookies
Silsalay uses cookies and similar technologies to enhance your browsing experience and improve our website functionality. Cookies are small text files stored on your device that help us remember your preferences, provide a smoother shopping experience, analyze website traffic, and improve our services. These cookies may collect information such as your browser type, device details, pages visited, and website interactions. Cookies also help us remember items in your cart, save your preferences, and provide relevant content. You can choose to disable cookies through your browser settings; however, some features of our website may not function properly without them. By continuing to use our website, you consent to the use of cookies as described in this policy.
Payments
We do not store your payment card details. All payment transactions are securely processed through trusted third-party payment providers using industry-standard encryption.
Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties who help us operate our business, such as:
- Delivery and courier services
- Payment gateways
- Website hosting providers
- Analytics and marketing services
These partners are required to keep your information secure and confidential.
Data Security
We use appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure.
While we strive to protect your data, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Delete your account or personal data (subject to legal obligations)
- Unsubscribe from promotional communications at any time
To make a request, please contact us using the details below.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Silsalay
Email: info@silsalay.com
Website: https://silsalay.com
Whatsapp: +92 3000174040